FYI Noel should be of good business ethic and remove his self promotion of 5 starts until he can earn them by giving good customer service.
Place is a rip off, the way they charge people is ridiculous. I told them I wanted my membership canceled and it's a month to month, well two months later without me going to the gym they have collections calling me for 120+$$ uh hello I haven't even been inside the place... why would I pay them? So now they have a collections ruining my credit. Guaranteed this place closes down with this kind of practice. Whole reason I canceled is because they have no one cleaning this place. There's roaches in the bathroom and people who go in there just horse around. They sit on the equipment on their cellphones and scream at the top of their lungs. Not a good workout.
I joined the gym in Texas. It takes 30 days to be able to go to any gym. It has not been 30 days yet This gym instead of making me have to work out when they are staffed they gave me a key fob good for the 2 weeks I am here so that I could go any time that was best for me. I really appreciate that they did this for me. I have now been able to work out when I want And I can just drop off the key fob on my last day. VERY FRIENDLY AND HELPFUL STAFF.. and when I have been going everyone in the gym has been very nice
It feels like you have your own private gym!
No service. Before I talk much I think it's important to note that the 3.2 rating here is artificially increased as a rating. The club owner gave himself a 5 star rating but his patrons don't share the sentiment. No times posted on the door other than 10- and no closing time. I've been by at 10, at 1 and at 3 and called during normal business hours to never have my call returned or answered. All this and I'm not a member yet. If it's this hard to find the owner or staff to give them my money, how will their customer service be when they take my money? I think the other reviewers showed the true colors. This business model is setup so that all you need to do is be there during hours, return calls and fix customer issues. After that the money just comes in auto billed each month. Don't take money and then slap in the face of customers that you get their money for doing nothing. Just work for it.
I go to this gym because it's down the street and I enjoy being able to work out anytime, day or night. I can't say much for the employees since I've never asked them for help or needed anything from them. There isn't a whole lot of variety when it comes to equipment but it's enough to get the job done. If you live very close it's just fine and worth the convenience, otherwise explore all your options. The people who go to this gym are very friendly, at least the ones at night are.
Anytime Fitness is a US Gym based in Rio Rancho, New Mexico. Anytime Fitness is located at 4405 Jager Dr. NE, Ste. B1, Rio Rancho, NM 87144, USA.
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